Find the Perfect Plan for You

While Pro gives you most admin controls you might need, Business+ gives you access to integrations, HIPAA compliance, AI agents, and API access.

Zenzap offers a completely free basic plan with all the essential features for team communication. However, if you need admin controls, advanced tasks, integrations, or HIPAA compliance, it’s worth checking out the Pro and Business+ plans.

Paying annually upfront provides a significant discount compared to the month-to-month billing rate.

You can easily manage all your billing information from your account settings, view and update your payment details, upgrade or downgrade your plan, and see all your billing history. If you need any help, we’re always happy to help at support@zenzap.co.

No, you do not need to pay for external users or guests. External connections, such as vendors, contractors, or clients, do not count toward your plan. They simply need to create their own free Zenzap account, and you can add them to any chats needed.

Yes. If you cancel your annual subscription early, you will be issued a prorated refund for the remaining unused months. You also receive a full refund if you cancel within the first 30 days.

No. Zenzap requires one centralized account and a single billing source for the entire workspace.

Yes. Zenzap offers a 50% discount on all plans for registered 501(c)(3) non-profit organizations, charities, and public schools.

You can easily change your plan anytime through your account settings. If you’d like some guidance or have specific requests, you can contact our team at support@zenzap.co, and we’ll be happy to help.

If you’re on a per-user plan, you’ll be charged on a prorated basis for the remainder of the billing period. If you’re on a flat-fee plan, you can add users freely within your plan’s limit, with no additional charges.

No, Zenzap plans apply to the entire workspace.